faq:

How long will it take to receive my order?

Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

When will my items ship?

I, generally, ship orders on Mondays, Wednesdays, and Fridays. As my merchandise is printed, packaged and shipped solely by yours truly, I try to ship all of your orders within a max range of 1-2 weeks of receiving them (unless otherwise specified). If there is ever a delay due to any sort of unforeseen technical/shipping error, I keep everyone updated via my 'Shop Info' story highlight on Instagram!

International Shipping?

*Shipments to Canada are temporarily on hold*

Currently, my print shop ships to both the US and Canada.

International Customs?

Some countries will require the payment of customs fees/charges/applicable taxes on merchandise ordered from places outside of your country. This is the responsibility of the customer to both anticipate and pay.

Shipping costs paid at checkout are separate and do not cover said fees.

What is this store's return and exchange policy?

If your package was lost or arrived with a defect, please contact me within 30 days of shipment and I will be more than happy to figure out a means to accommodate any mishaps. My policy is: NO returns! I will either refund all or a portion of your order, or I will send you a replacement. Please send all inquiries to: autumnalwoodart@gmail.com.